Welcome to the
Customer Care Center
The Customer Care Center (CCC) is a portal for the residents of Pennsylvania to submit their concerns.
is something that requires PennDOT attention for resolution such as potholes, drainage issues, or deer carcass remov
A concern should not be submitted for immediate needs or issues that could create safety concerns, like missing signs or roadway hazards. Please refrain from using derogatory language whenever submitting a concern.
For Emergencies, we strongly encourage you to call 911 in addition to submitting the concern for PennDOT review.
PennDOT is dedicated to providing fast and efficient service and will address all concerns as quickly as possible.
Thank you for visiting the Customer Care Center.
If your concern is related to an urgent issue, and it is outside of business hours (8am-5pm), please refer to
to telephone the appropriate PennDOT County Office directly with your concern.
The Customer Care Center is best used with Internet Explorer version 6 or higher.