Pennsylvania Department of Transportation

Southwestern Regional

ITS Architecture

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911 Communication Devices

911 Communication Center

This element includes County and municipal-operated locations serving as Public Safety Answering Points (PSAP’s) for answering and managing 911 calls at centralized county locations, “ring-down” centers located in specific municipalities where 911 centers do not dispatch directly, and systems and personnel that coordinate incident dispatch with various emergency response agencies and responders in the field.  (Municipal public safety vehicles and other specialty response vehicles, such as wreckers and HAZMAT teams, are dispatched by the 911 centers).

911 Communication Element Architecture (71KB PDF)*

Flow definitions - General definitions of the architecture flows used in the document

*Viewing the architecture flows requires Adobe Reader, a free software for downloading PDF documents.  Click here to download Adobe Reader.

 

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Site last updated: September 6, 2006