Pennsylvania Department of Transportation

North-Central Regional

ITS Architecture

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911 Communication Centers

County-operated locations serving as Public Safety Answering Points (PSAP’s) for answering and managing 911 calls.  Include systems and personnel that coordinate incident dispatch with various emergency response agencies, as well as dispatch requests from responders in the field.  Municipal public safety vehicles and other specialty response vehicles, such as wreckers, ambulances, and local fire, police and EMS, and HAZMAT teams are dispatched by the 911 centers.

911 Communication Centers Element Architecture (65KB PDF)*

Flow definitions - General definitions of the architecture flows used in the document

*Viewing the architecture flows requires Adobe Reader, a free software for downloading PDF documents.  Click here to download Adobe Reader.

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Site last updated: September 6, 2006